358 Reviews Found
Confirmed Service Customer
Had to leave vehicle overnight for a drive belt and received it back with missing tire valve stem caps.
Edward M.
SAN FRANCISCO
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi, we really appreciate your positive review! Until the next time we meet, take care!
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Confirmed Sales Customer
My agent Jax Zecena was amazingly helpful from the day I walked in for a test drive to the day I drove out with my special order Bolt EUV. She answered all my questions in a timely manner and streamlined the whole process at purchase time to a little over an hour as she knew I had to get to work. Randy the finance guy was also very quick and personable, loaning me his reader glasses so I could read all the fine print. I’m loving my Bolt now and would definitely recommend Chevy to friends.
Erin K.
MOSS BEACH
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stewart Chevrolet!
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Confirmed Sales Customer
Jax was awesome, I was really lucky to work with her
Ori L.
SUNNYVALE
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
1.5 hr wait for just routine tire rotation with appointment is unacceptable.
Endale S.
SAN FRANCISCO
Business Response
Hi there, we regret your most recent visit with us was not up to the standards we strive for. We hope you are willing to give us another chance. Please reach out to us at (415) 347-3291 so we can work towards a resolution.
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Confirmed Sales Customer
Email and phone communications were straightforward and efficient. Dealership representative met us as planned and had car ready to test drive. He was super-nice, knowledgeable, and straightforward in working with us. He made us happy to drive home with our new car.
Nathaniel M.
SAN ANSELMO
Business Response
Hi, we are so pleased you enjoyed your visit to Stewart Chevrolet! Thank you, and have a fantastic day!
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Confirmed Sales Customer
I loved my sales rep!! Glad I could get the car I needed and that the team could
Camille L.
SAN FRANCISCO
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you again for the great review!
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Confirmed Service Customer
David your service rep is an amazing person to have on your side. Even if he’s busy before your appointment he acknowledges and welcomes you. David will constantly gives you updates and an eta when the service will be completed Thanks David
Mark S.
SAN FRANCISCO
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Stewart Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Darren (sic) was professional, direct, expedient. She is a positive force.
Andrew L.
SAN FRANCISCO
Business Response
Hi, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Office staff helpful and kind and This was the fastest I’ve been in and out for a maintenance very much needed
Marguerite U.
SOUTH SAN FRANCISCO
Business Response
Hi, we are so happy to read such a great review about Stewart Chevrolet! Thank you again for leaving us this response!
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Confirmed Service Customer
Lack of discounts like other sevrvice shops provide for being a repeat customer could be addressed...
Lawrence P.
SAN FRANCISCO
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
It was a great experience. Dave took care of all the servicing on the Tahoe that was needed, and it was returned in a timely matter. Thank you Stewart automotive.
James K.
BROADMOOR VLG
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
They completed the work I came in to accomplish. They found another problem with the brake fluid and repaired that. Everyone was pleasant and very helpful.
Sandra D.
SAN FRANCISCO
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you have any further questions, please don't hesitate to reach out!
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Business Response
Hello, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Confirmed Service Customer
My car had over 97K miles on it. The check engine light came on and off and on again. Will Dea, one of your service advisors, Was very positive when I brought the car in for service. Fortunately the repairs were still under warranty with no costs to us. He even arranged for a loaner car, but was so efficient in getting the repairs done, we did not need a loaner. A very good experience. The car has never run so well.
Steven C.
SAN FRANCISCO
Business Response
Our entire team works hard to maintain your vehicle in good condition so you can have a safe drive. We sincerely care for you and your safety. Thank you for choosing us! Have a nice day!
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience. If you have any further questions, please give us a call. We're always happy to help!