Confirmed Service Customer
So after having my vehicle for several days when I picked it up I found grease marks / smudges all over the outside on the door and hood as well as the inside on the wheel and door panel. Not how I want to find my truck seems like they just don’t care.
Ron F.
PACIFICA,
CA
Business Response
We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Great overall experience! From the web appointment request, to the vehicle drop off, and to the vehicle pick-up, the experience was smooth and easy. I...
Confirmed Service Customer
Very easy to check in and get the process started. Everyone was extremely professional and my vehicle was ready when it was promised.
Confirmed Service Customer
Went for a recall and asked them to do an alignment. It took two days to do the recall. The alignment never got done. Whoever does the alignment must ...
Confirmed Service Customer
I had an appointment to fix a recall that was issued in my vehicle. They held my truck for a full day and didn’t even touch it. Worst of all, there wa...
Confirmed Service Customer
Great customer service and love the fact you guys provide Lyft for customers.