Rebecca L
DALY CITY, CA | 2020 GMC 1500 SierraAugust 18, 2025Service was fine, but my panel wasn't reset. Oil was set to 100% but I was told I needed brake pads which I got but the panel said my pads were at 64% in back which is what I replaced and way lower in front which I did not replace. So I am confused as to if the panel is incorrect since it is always wrong with other things? either way the panel should have been updated as repairs were made.Response from Stewart Chevrolet
August 19, 2025We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.Robert D
DALY CITY, CA | 2025 Chevrolet Blazer EVAugust 8, 2025It was a very pleasant experienceResponse from Stewart Chevrolet
August 9, 2025It’s wonderful to know your visit was a pleasant one. That’s the experience we want every guest to enjoy, and we look forward to welcoming you back soon.Daniel J
SAN FRANCISCO, CA | 2023 Chevrolet Bolt EUVAugust 8, 2025I came out twice to have my wheels rotated. My first visit I was asked about the locks to loosen my wheels (I was unaware of them). Once I returned home, I found them in the compartment underneath my trunk. I would have expected the service department knowing where to look for them. (Wasted long trip for me). I had also came out before regarding the recall. I would have like to have been alerted to bring my charge cord. I didn't - another wasted trip out there.Response from Stewart Chevrolet
August 9, 2025We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.Samuel C
SAN FRANCISCO, CA | 2014 Chevrolet CorvetteAugust 8, 2025Received prompt and friendly service. I enjoyed and appreciate the narrated video of the service repair.Response from Stewart Chevrolet
August 9, 2025We’re delighted you enjoyed the narrated service video and friendly attention. It’s those little touches that help you feel confident in the work we do, and we can’t wait to keep raising the bar for your visits.Nicole L
SAUSALITO, CA | 2020 Chevrolet Bolt EVAugust 1, 2025The person who originally answered the phone - Janelle - was absolutely wonderful and everyone in the parts department was fabulous - nice, efficient and warm. However, the rest of my experience made me not want to return. 1) The woman in the reception area was unfriendly bordering on rude. 2) I was told my service would take 4 hours so I decided to go to work in downtown San Francisco. In reality it was done in one hour and had I known that I would have simply stayed. 3) When I returned to pick up my car and had some questions about my electric vehicle, the same woman who was in the service reception area was called and couldn't help at all. and was again dismissive and borderline rude. 4) I appreciate Novato Chevrolet's policy of providing rides both ways. 5) While the video was a nice concept, it didn't provide me any information.Response from Stewart Chevrolet
August 4, 2025Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.Linda T
DALY CITY, CA | 2023 Chevrolet Bolt EVAugust 1, 2025Everyone is friendly and professional and wanting to assist in a timely manner.Response from Stewart Chevrolet
August 2, 2025Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!Benedict K
SAN RAFAEL, CA | 2025 Chevrolet Equinox EVAugust 1, 2025Maria greeted us when we arrived and from then on she was a delight to deal with! Excellent job MariaResponse from Stewart Chevrolet
August 2, 2025Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!Anne M
SAN FRANCISCO, CA | 2022 Chevrolet Bolt EVJuly 31, 2025Dave's customer service and candor, along with the thorough video that arrives of the inspection, keep me coming back.Response from Stewart Chevrolet
August 1, 2025Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!Gary L
SAN BRUNO, CA | 2024 Chevrolet TraxJuly 29, 2025Everyone was friendly and courteousResponse from Stewart Chevrolet
July 30, 2025Hi there, thank you so much for your positive comments about Stewart Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!Adam D
SAN JOSE, CA | 2023 Chevrolet Silverado 1500July 28, 2025David really takes good care of me in service. Make sure my truck isn’t good hands.Response from Stewart Chevrolet
July 29, 2025Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
780 Serramonte Blvd Colma, CA 94014
- Contact: (415) 347-3291
- Service: (415) 347-3284
