Customer Reviews

Gracias

The service at Stewart was excellent. My experience with Chevrolet is NOT. I cannot believe that a part that know one knows how broke and is broken often cannot be at least partially covered by insurance. I should not have to pay $1600 on a leased car within one year (let alone seven months) of leasing.

Romel is very down to earth and made the overall experience hassle free

My car needed repairs as usual I was greeted by my wonderful Chevy family making sure my needs or well taken care of keeping me well informed on what's going on with my vehicle when my car was returned back to me it ran better than ever thank you for keeping me and my family safe on the road always a wonderful experience

David was great, top notch customer services!

Dave mccauley is a great employee I go back to Stewart because of him he takes care of my vehicles and is very informative with me

The day I called the only 2 appointments conflicted with my work schedule. I had to wait until the next business day for an appt which was over a weekend and very inconvenient. It was also very costly as my alternative for work transportation is Uber and I racked up over $100 in Uber fees to get to/from work while waiting for this appointment. I was also informed that if I just dropped off my vehicle it would be sitting in the garage until Monday - so really not advisable. My check engine light was on for the first time in the life of my car. I don’t risk further damage by driving it and I had no idea what was wrong. My appointment was set for 8 am on Monday. I was 4 mins late to my appt - I got caught in first day of school traffic. I apologized to the greeter - he said it wasn’t a problem. It was 8:39 before my service person came to my car. So with an 8:00 am appointment - I sat in the driveway until 8:39 am without being checked in. When I asked the greeter about the delay - he shrugged and said we are busy. What is the point of having appointments if timeliness is an issue? While the service person was very nice and very professional- there was no apology for being kept waiting nor was there a satisfactory explanation. It was just mentioned that they were busy. My car had been in to the same dealership the previous Monday - 6 business days earlier for routine maintenance. The wait that day was excessive as well. The diagnosis of my car and the repair portion went smoothly and fairly quickly. The issue I continue to have with this dealership is how I am treated and the length of time it takes to be seen. My time is valuable - just like many people - and I am very disappointed that appointment times are not honored. My car is a 2014. My last 3 cars have been Chevrolet - and I am starting to think about which vehicle is on my radar. My current vehicle still has some warranty left - which is the ONLY reason I use this dealership for service. While I may be extremely loyal to Chevrolet- this dealership - because of the “customer service” has never won me over.

The service was excellent. The only issue was the part that got fixed didn’t work properly so I have to take it back to get checked out. Bill from the service department was awesome!!

i like it. please fix dc charger general manager or owner? its does not work, and please dont park non ev's so people can charge when i am getting a service. your customer.

Most excellent

Neil was a great sales person to work with and I feel comfortable asking him questions even still.

Bob greeted me as I drove up to the service area. My first time here. He had me wait in the car and Will came out and took over from there. Great experience with getting a new battery.

I had an excellent visit. Thanks to all at chevrolet

David provides excellent service and is very knowledgeable. Great experience with him all around.

Will in the Chevy Volt service department provides excellent service. Thank you.

Really would love you guys to take care of customers by appointment rather than taking people on the line. Every time I need my car serviced I got to the dealership to form a line by 05:23

Will Dea in Volt Service is very courteous. However, despite my husband’s findings by Volt owners that our problem is a common one, Stewart service people have never heard of it. The problem is that our fan is running most mornings to the point of hearing the car and garage. The problem did not show up at overnight stay at Stewart, but continues to happen at home.

Good customer experience. Friendly staff and comfortable waiting area.

Great Service, Jayvee kept me updated by text and pictures

Bill did everything to make sure that my car is upto date with it’s maintenance. Great job!