These guys (and gals), are true professionals, top of the line service. From the moment you arrive, great customer service. When you come in for service, they assign a You a Chevy specialist, best of the best. These folks are dont miss a thing and are very thorough in their inspections, on every major and minor component of the engine,trans, electric, seatbelts, air bags. When you get your Chevy Specialist assigned to work with you and your vehicle, these folks have a knowledge & understanding of the mechanics of G.M.C ,CHEVROLET Vehicles & parts, that makes them an "Elite & Specialized" group of people. This level of knowledge comes from years - to a lifetime worth of learning, and loving the work you do. These are the BEST OF THE BEST, whether you have a Corvette, Cameron, a Truck,van, Suv. Or car. They are trained for years and years to work on these vehicles, and have a huge team of folks that work together to assist you. Bottom line, is whether your a Nascar driver, truck driver, or driving the kids to school driver, WHEN SAFETY OF THE VEHICLE & PASSENGERS IS CONCERNED, YOU CAN TRUST & GURANTEE, A REAL PIECE OF MIND KNOWING THAT THE ABSOLUTE BEST GROUP ASSEMBLED , HAVE YOUR BACK, AND HAVE CHECKED AND DOUBLE CHECKED EVERYTHING ON YOU VEHICLE, THAT IS DESIGNED TO KEEP YOU & YOUR CAR SAFE. If you drive anything GMC , Chevy,Cadillac, then you shouldn't go anywhere else , but the True Masters of the GMC CHEVY CADILLAC VEHICLES, THE PIT CREW FOR THE FAMILY VAN OR THE WORK TRUCK. I JUST BOUGHT A SUBURBAN RECENTLY, AND WENT STRAIGHT TO THESE GUYS, I WONT SERVICE IT ANYWHERE ELSE, BEST ENGINEERED PARTS, FLUIDS, for your vehicle, you can't beat it. I highly recommend Stewart Chevrolet, to anyone whether you are shopping to buy a new vehicle or whether you are looking to service Chevy vehicle you already own. You can't ask for more , when the lives of you and your family are concerned. Just to know that your covered full circle by a top tier group like the folks at Stewart Chevy, is Unbeatable, and the best your money can get. The sales folks here (even though I didn't buy my vehicle already owned) are Top of the Line, and you can feel it , as soon as you walk in. If your shopping looking to buy Chevrolet GmC Cadillac, and more, this is a Must Do, it can't get better, master craftsmanship,master mechanics, Top Tier sales Customer service, even a play area for the kids. Thanks to Will, who was my specialist, and please Thank the Team of folks who worked on my vehicle, I AM VERY THANKFULL FOR THE TIME & DILLIGENCE SPENT, in your learning to the thorough service you guys provided for me. Thanks to everyone down there @ STEWART CHEVROLET, it means a lot to me to know such a great group of people, are in my corner. See you again. In another 3k mileage.
We leased an electric vehicle through the Costco plan and overall our experience was good. It did not appear the exact Costco Auto Buying Program procedures were followed--we did not get a Costco rate sheet and I expected we would see documents that specifically showed the MSRP in comparison to the prices and specific discounts we would received. I expected this kind of transparency, which would have been helpful to us. That said, anytime we asked for information, it was forthcoming and everyone was very cooperative. Nonetheless, in the end, I'm sure we received the benefits of the Costco Purchase program. And I should say that we were leasing a BOLT on the very last day of the Costco rebate, so things were rushed on our part and there was stress in a time of COVID. In addition to the above, 2 suggestions: 1) It would be helpful for EV buyers to get an information sheet detailing various rebates and benefits that are available in California. 2) In these COVID times, rather than sign papers in a small enclosed office, it would be helpful to put a tent outside, or even move a desk into the very large and airy showroom area.
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
My sales person JayVee was excellent. He answered all my questions, was very friendly and knowledgeable about the Bolt, driving techniques, alternative options, everything I asked. The finance manager Ed was also good, efficient and willing to let me sit in his office while my car was being cleaned. My concern is the 6-hour process. I arrived at 10am and left at 4pm. This is my second visit to Stewart. The first was 3 years ago. Different salesperson, same amount time. I hope the process can be shortened.
���You will never go wrong at Stewart���. Bill Hood, my Service Consultant is just fabulous. Please don���t ever allow him to retire. The Service Department���s workmanship at Stewart is first class. When I purchased my new 2018 Silverado from Stewart, that was also a fabulous experience. Stewart also services my Corvette. In my opinion, Stewart is the best dealership on the planet. Also, Stewart is always so clean and sanitary. It���s an absolute pleasure doing business with Stewart. ��������
I got there early, was taken care of right away. He ask me what I was in for and look up my car history and told my my car was do for a few other thing, ask if I would like these done to I said yes. My car was done in a few hours, the price was good I was happy.
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of our team and we are glad we were able to provide excellent service! We look forward to working with you again in the future.
Stewart personal were great. My complaint is with the reason for the work I "NEEDED " done. I had already changed my charging percent down to 90% to avoid battery fire. I thought this appointment was the final recall FIX. Imagine my surprise when I was told this appointment only changed my car so that I couldn't change it back to 100%. So my 225 mile range car is now a 200 mile range car. Do I get a refund of some sort?
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you again for leaving us this response!
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you, and have a fantastic day!
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! We can't wait to see you again, have a great day.