153 Reviews Found
Confirmed Service Customer
Appreciate the salesman , but the management were not on the same page
Melvin M.
DALY CITY
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Confirmed Service Customer
The experience was pleasant in the beginning from being able to get added in the same week for appointment and also great customer service by Mr. hope ,the ending experience was very unpleasant
Michael H.
SAN FRANCISCO
Business Response
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Sales Customer
Everything went very smoothly! Great Help,
Latarsha W.
SAN FRANCISCO
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call. Thank you again for leaving us this response!
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Confirmed Service Customer
David was great and got everything I needed done in a timely manner. Thank you David.
Ramon O.
SAN FRANCISCO
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you again for leaving us this response!
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Confirmed Service Customer
Did not appreciate being informed when I dropped off the car that "rats may have damaged the car and therefore is not covered by the warranty" before any inspection of the car. It came across as an assumption and created doubt if I was I going to get an honest assessment.
Kevin K.
SAN FRANCISCO
Business Response
Thank you for your feedback and we apologize that we did not meet your expectations. We want to look into your situation and discuss options to correct any mistakes. Please contact us at your earliest convenience so we can work on a solution.
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Confirmed Sales Customer
Planned ahead and made the purchase smooth from start to finish.
Julian T.
MILPITAS
Business Response
Hello, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Very professional no time wasted came in and was taken care of quickly and went on about my day. Thank you
Miguel L.
SOUTH SAN FRANCISCO
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience!
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Confirmed Sales Customer
Amazing customer experience!! Best experience buying a car EVER! Very patient showing me how to use all the features of my new car!
Lisa M.
FOSTER CITY
Business Response
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
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Confirmed Service Customer
Getting parts took two days longer (Thursday to Thursday) than originally hoped. Other than that, nothing to complain about.
Philip M.
SAN FRANCISCO
Business Response
We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.
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Confirmed Service Customer
Mr. Hood is the consultant I see every time I come in for service. He is friendly, very helpful, and such a kind gentlemen. Very well suited for the job he has. In the past, I had very minor problems with my Spark and he helped me out. He is a real true asset to Stewart Chevrolet.
Linda S.
DALY CITY
Business Response
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
The staff at Stewart Chevrolet are very experienced, friendly and helpful. I am very satisfied with their service and can recommend Stewart Chevrolet very highly. BILL HOOD is especially helpful in taking care of servicing my vehicles. I have been a long-time satisfied customer. Uta Wagner
Uta W.
MILLBRAE
Business Response
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Service Customer
Suzanne was great, provided me plenty of updates and was very responsive!
Kevin K.
SAN FRANCISCO
Business Response
Thanks for highlighting a staff member that helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We appreciate you taking the time to leave us this excellent star rating! We look forward to working with you again in the future.
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Confirmed Service Customer
Came in for oil change and was out on time as promised with service and reports. Smooth process from booking through to service.
Zina M.
PACIFICA
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stewart Chevrolet. We hope to be of service to you again in the future. Best wishes, Stewart Chevrolet
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Confirmed Service Customer
Excellent job of keeping my car in great condition.
Laura S.
SOUTH SAN FRANCISCO
Business Response
Wow, it's experiences like yours that really keep us motivated! Thank you again for choosing Stewart Chevrolet and we hope to see you again.
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Confirmed Service Customer
David is my service writer. I am extremely pleased with him. He always updates me on what my vehicle needs an expeditiously gets the vehicle back to me!
James K.
COLMA
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Mr Bill Hood always comes thru with excellent service
Anne Y.
SAN FRANCISCO
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!