289 Reviews Found
Confirmed Service Customer
David is always helpful and knows What is needed.He has helped me several times with and without an appointment.
Michelle K.
SAN FRANCISCO
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Sales Customer
Very satisfied and happy with the service. Rayan and Jayvee are Amazing and professional.
Sima S.
SAN FRANCISCO
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Two comments: 1. The service provider is particularly unfriendly. It's uncommon these days to find service providers who don't know how to present themselves in friendly, approachable ways. 2. This is even more important: I just learned that messages I receive from your service department are from bots, who answer as if they're real people. i sent a number of messages to your "bots" that never got the response they promise because I have heard that the service department and the sales department are separate entities. Your bot told me twice they'd pass information along to a sales representative. The sales representative told me he never received anything from the service department. I'm giving you the lowest mark possible for using computers to represent you who apparently don't do what they claim to do.
Thomas S.
SAN FRANCISCO
Business Response
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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Confirmed Service Customer
Joe and Will did a great job explaining the situation and what they were going to do to address it.
Jon D.
SAN FRANCISCO
Business Response
Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
Everyone was polite and friendly. Only thing was when I left the lot with the vehicle, the low washer fluid warning was displayed and no floor Matt's in the vehicle. They did say they ordered new mats for it and that I have to return to get them.
Eric T.
SOUTH SAN FRANICSCO
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
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Business Response
Thank you for choosing Stewart Chevrolet - Service as your first choice for all your automotive needs! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
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Confirmed Service Customer
Met service expectations. I appreciate David's professionalism.
Carver H.
SAN FRANCISCO
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
They were very courteous and got me on the road quickly.
Mark D.
LOS GATOS
Business Response
Hi there, thank you so much for your positive comments about Stewart Chevrolet! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stewart Chevrolet!
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Confirmed Service Customer
Check in was good but it seem to take a long time to have the car serviced for an oil change and tire rotation. Got a call that car was done after the time frame quoted.
Henry E.
PACIFCA
Business Response
Thank you for choosing Stewart Chevrolet as your first choice for all your automotive needs! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stewart Chevrolet!
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Confirmed Sales Customer
Friendly and helpful in getting the truck I wanted and the price as well. Breaking down the cost so I could easily see each line item was appreciated. The process did not take too long. And even though filling up my 2500 diesel wasn���t a part of the deal, the manager still gave it to me the next day when I went in to drop off items for my trade in vehicle. The otd price was actually lower than what I had calculated from online invoice prices.
Cecil W.
SAN FRANCISCO
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
David did a excellent job on helping with my recall , also there a problem with my brakes and David explained what to do to fix the problem. Very professional and knowledgeable .
John T.
SOUTH SAN FRANCISCO
Business Response
Hi there, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Stewart Chevrolet
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Confirmed Sales Customer
Aliya, our sales person, provided outstanding customer service. Patient, knowledgeable, kind & courteous. She went above and beyond to make sure my wife and I were well taken care of. We only came in to look at paint colors and left with a new Silverado. She is a very good salesperson. I also had a tonneau cover installed in your service department, both Mailna & Rachel were excellent, professional and extremely courteous. Aliya, Mailna & Rachel all deserve commendation.
Michael L.
SAN BRUNO
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for the great review!
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Confirmed Sales Customer
It feels okay, but there are still many improvements in humanized details
Yongfeng C.
SAN FRANCISCO
Business Response
Wow, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi, we really appreciate your positive review! Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
My husband has been dealing with Dave (in the service dept) for years. Dave has always gone out of his way to accommodate our needs. He is a friend and keeps us coming back to Stewart. We are always satisfied with the car care, and will continue to be a customer. Janet Neal
J N.
SAN BRUNO
Business Response
Hi, we really appreciate your positive review! We look forward to your next visit! Take care!
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Confirmed Service Customer
David goes out of his way for his customers. Thank you!
James M.
MONTARA
Business Response
James D Murdock, thanks again for taking the time to leave us this information about your recent visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Henry, our service assistant at Stewart Ghevrolet was punctual and kept a schedule on time.. Further Chevrolet covered my problem under warranty. i am very happy and satisfied with the GM product.
Linda K.
SAN FRANCISCO
Business Response
Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Hi there, your satisfaction is our top priority. Thank you again for choosing Stewart Chevrolet and we hope to see you again.