489 Reviews Found
Confirmed Sales Customer
It would have been helpful to have had more orientation towards the car. As a new driver of an electric car, it would have been nice if more time would have been taken to go over the features instead of the assumption that they should be self-explanatory hence rendering a brief check out process once papers have been signed.
Odinakachukwu E.
SAN FRANCISCO
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Confirmed Sales Customer
The service was very pleasant, friendly and professional.
Barry B.
CLOVIS
Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call.
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Confirmed Service Customer
Great care and communication. Having a car to use instead of a rental was a big help. Most important is the repair worked great.
Edward D.
SAN MATEO
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting with you again in the future. Take care!
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Business Response
Hello, we are glad we could help! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Online appointment was easy to make. Car maintenance was completed in a reasonable amount of time. Coupon was accepted so price was very competitive! Prompt and kind service.
Rachel W.
SAN FRANCISCO
Business Response
We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.
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Confirmed Service Customer
Had an appointment for an oil change At 12:30pm however it took so long we had to come back the next day to pick it up.
Caitlin D.
SAN FRANCISCO
Business Response
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one.
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Confirmed Service Customer
David McCauly provided excellent customer service during my interaction with him. When I informed him of a possible oil leak emanating from under the vehicle, he later showed me the possible source and recommended a course of action. To me, this gesture was above the call of his duties, and made me feel confident about the quality of service provided at Stewart Chevrolet Cadillac. Thank you!
Ronald Q.
SAN FRANCISCO
Business Response
Thanks for highlighting a staff member that helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again for taking the time to let us know how we did. Have an awesome day!
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Business Response
Hello, thank you for your kind words and this wonderful review! We hope you have a great day!
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Confirmed Sales Customer
Scott and Bryan were great in helping understand our new Equinox and giving us great price
Robert B.
FOSTER CITY
Business Response
Hi there, thank you for taking the time to leave a review for us at Stewart Chevrolet Cadillac. We're happy we could meet your expectations! Thank you again for choosing Stewart Chevrolet Cadillac and we hope to see you again.
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Confirmed Service Customer
Joe Cassisi is very knowledgeable & helpful on GM service/products!
Norman D.
SAN BRUNO
Business Response
Thanks for highlighting a staff member that helped make this such a great experience! If you have any further questions, please don't hesitate to reach out. We're looking forward to your next visit with us!
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Confirmed Service Customer
My service rep David is always helpful and courteous as well as knowledgeable about my Chevy. I���m VERY Happy with my car as well as my choice in dealerships.
Jeff S.
SAN MATEO
Business Response
Thanks for highlighting a staff member that helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again for taking the time to let us know how we did. Have an awesome day!
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Confirmed Service Customer
Personnel were all very kind and communicative. They diagnosed the issue quickly and got things repaired -- I had to knock a star off as there's no a fairly-frequent metal-on-metal scraping sound coming from the rear left wheel when driving. Have only driven the car once since picking it up after its repairs and will be contacting the shop for next steps on this new issue.
Michael W.
SAN FRANCISCO
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
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Business Response
Hello, we are glad we could help! If you have any further questions, please don't hesitate to reach out!
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stewart Chevrolet Cadillac! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
nothing memorable .. more of a task Pre Covid service was excellent Post Covid, this one felt cold
John L.
SAN FRANCISCO
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Service Customer
Service excellence! Thank you. Sincerely, Maria
Maria Z.
DALY CITY
Business Response
Hi there! We're so happy we were able to help you out! If you're ever in need of more help, please let us know!
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Business Response
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. We hope to see you soon!
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Business Response
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!
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Confirmed Service Customer
Good price good help and fast really happy i took my 2019 3500 silverado to get fixed im from out of town man i was totally happy with yalls service thanks alot
Ignacio P.
IRVING
Business Response
Hello, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stewart Chevrolet Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you.