36 Reviews Found
Confirmed Service Customer
Darren was very professional, kept me updated and was patient and friendly.
Alexandra U.
SAN FRANCISCO

Business Response
Hi there, we are very happy to have provided you with such a positive experience! We hope you have a great day!
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Confirmed Service Customer
Darreyn was both professional and pleasant. She also kept me updated on every aspect of my service experience. 😊
Robby P.
FREMONT

Business Response
Hello, we're glad to hear you enjoyed your visit. We hope you have a great day!
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Confirmed Service Customer
I got an appointment quickly, everyone I dealt with was friendly, helpful, and competent, and my car was serviced quickly. It was an excellent experience.
Penny S.
SAN FRANCISCO

Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
We came there because we bought our car there so we figured we would get excellent service. We ended up getting an alignment, filter and tire rotation and it cost 400 dollars !!!! Then they charged me 45 dollars to remove a nail and repair a tire and they did t even call me about it… 45 dollars when they already had my car up and the tires off??????????? Then I had to ask them to wash my car. Also did a computer recall but still no idea when they will get my new battery :(
Jere R.
SAN FRANCISCO

Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Sales Customer
Our experience at Stewart Chevrolet was fantastic! Customer service was exceptional! They made it super easy and very accommodating for us and we’re extremely knowledgeable about truck we purchased. Highly satisfied!!!
Anthony S.
SAN MATEO

Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Stewart Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
The team is very professional, friendly, and efficient.
Yves A.
SAN FRANCISCO

Business Response
Hello, thank you for sharing your positive experience! We can't wait to see you again, have a great day.
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Confirmed Service Customer
In general all went well. I found it hard to understand why it took two days for the dealership to reach and get an answer from your national tech center on whether a fuse could be changed on my Chevy Bolt. The car died on the freeway even though it was fully charged and I had to have it towed to the dealer. It also had a new battery.
Janet R.
SAN FRANCISCO

Business Response
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Service Customer
Great customer service and friendly staff from start to finish. Thumbs up for the shuttle service via lyft.
Arnel M.
DALY CITY

Business Response
Hi, thank you so much for the positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Business Response
Hello, thank you for sharing your positive experience! We can't wait to see you again, have a great day.
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Confirmed Service Customer
Will Deas always come through with honesty and integrity!
Linda V.
MILLBRAE

Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!
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Business Response
Hi, thank you so much for your high rating. We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Confirmed Sales Customer
JV went above and beyond! So thankful to have someone walk us through every step of the way
Analisa D.
S SAN FRANCISCO

Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!
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Confirmed Service Customer
Wednesday, April 28, 2022. Oil Change for my Chevy Cruize. Okay, so far so good, but didn't have a real good experience at the Dealership. First of all, your facilities are great, and it seems you have some good folks working there; however, an incident happen while I was there, and the Colma Police were called about a customer, which I believed to be unnecessary. Second, Will Dea was my Service Consultant, and although I really don't know Will, his initial intro and ending description was a bit harsh about what additional services my car needed. Lastly, I didn't meet the Mechanic who actually did the work on my car and that seemed a bit odd, but I guess that's just how you folks do business. Finally, your place is comfortable and set up nice and I hope we do business together again, but we'll see.
Kevin B.
SAN FRANCISCO

Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us so we can work towards a resolution.
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Confirmed Service Customer
My service advisor was great but waiting for my vehicle, I witnessed an exchange between employee and customer which it could have been handled differently. Another couple waiting on their vehicle said that would not be returning after what they saw.
Jerri M.
SOUTH SAN FRANCISCO

Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Business Response
Hello, thank you for sharing your positive experience! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
We were actually shopping around for a Subaru. My husband wanted to take a look at the Chevy Just to take a peek. Lol. But after seeing the amazing trucks and Benefits that Chevy offers. We drove out with a brand new 2022 truck. Right off the show room floor. Isaiah and Randy were truly amazing accommodating. Not pushy, professional ,knowledgeable and kind. I can't imagine going anywhere else we're already looking at our 2nd car from Chevy. Truly an amazing experience And most important was the 5 star safety rating Chevy holds ! Make sure to ask for Isaiah in sales and Randy and finance. Juanita and Joseph Sala
Joseph S.
DALY CITY

Business Response
Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Not sure why but it seem like William the advisor didn’t want to be there or help me. His tone was very annoyed by me asking him questions as well as his demeanor. Very standoffish. The truck is both under my name and my mothers name but since on the app it shows the paper work under her name, he made a comment like “the truck was not under your name, it’s under the…. Ladies name” not sure what the break in his sentence was for but to me it seem like he wanted to say something else, I’m glad he chose the right word. Paying for this truck myself I feel like I should be treated as a customer with respect and with will from the staff to help in a friendly way, Like I did at Maita Chevrolet. I understand we all have bad days but I was treated like a servant who dropped off the bosses truck. In my opinion if GM and Chevrolet recommend that you can get your vehicle service at any dealership, you should be treated the same respectful way as well at any dealership. Very disappointed.
Gabriela R.
ELK GROVE

Business Response
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one.
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Business Response
Hi there, your satisfaction is our top priority. We hope to see you soon!