529 Reviews Found
Confirmed Service Customer
It went fine. Steps taken for virus concerns and masks are creepy, but that���s not your fault. Bill Hood does a very good job assisting customers. You should go back to a in house shuttle service. Lyft drivers and their cars are nasty! I do not make it a habit to use these drivers, the few times I have taken the ride offered by Stewart have been bad. Dirty cars, I guess you get what you pay for. I���ll get my own ride.
Debre/ S.
PACIFICA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Stewart Chevrolet Cadillac and we hope to see you again soon!
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Confirmed Service Customer
Great communication with Joe Mc, best customer service I���ve had in a long time!!
John Z.
SAN BRUNO
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Sales Rep Ricardo Cornejo was very helpful, very patient, and very knowledgeable to help me through the whole sales process. I want to say "thanks" to him.
Man C.
SAN FRANCISCO
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Stewart Chevrolet Cadillac
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Confirmed Sales Customer
My salesperson, Bryan DeLeon, was pleasant to work with and arranged for me to get the car that I wanted quickly and efficiently.
Linda B.
CALISTOGA
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
my first lease from Stewart Chevrolet, great experience. Very good and knowledgeable team starting with Javee.
Marlen B.
SAN FRANCISCO
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Stewart Chevrolet Cadillac and we hope to see you again.
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Confirmed Service Customer
I called for an appointment to get two tires and an oil change. Showed up on time they didnt have the tires. The old change was 75.00 and tries to upsell me a cabin filter and air filter for $400.00. The gentleman who helped me was very nice...I dont think it was him but.......would never go back...sorry!!!
Dan R.
CALIMESSA
Business Response
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (650) 994-2400 when you have an opportunity, and we will be more than happy to try and turn your experience around.
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Confirmed Service Customer
fast, easy, and nice people! very happy with my experience.
Brett R.
SAN FRANCISCO
Business Response
Hi there, your satisfaction is our top priority. We're looking forward to your next visit with us!
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Business Response
Hi, thank you for the high star rating! We look forward to your next visit! Take care!
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Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
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Confirmed Sales Customer
Started Process with Salesperson Jayvee who incorrectly told me I could get financing and $10k off corvette. He told me he was working and after sending me deal numbers went home for the day and left me hanging with no information. I left two messages with dealership and nobody returned call. The next day I spoke with Brian who did a nice job overall through purchase. After getting home 3 hours away and really started going over car, it was loaded with water spots and scratches all over. I have spent over 20 hours paint correcting the car and have all but a few scratches buffed out. My door sill plate has several scratches and I asked Brian to replace it under warranty. He responded that i need to send pictures. I did this and he has never responded back.
William J.
FRESNO
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Sales Customer
Your sales agent J V, was great. He was able to answer all my questions and concerns. Which save me time during the purchase of my new truck, which was very important to me.
Lawrence P.
SAN FRANCISCO
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Stewart Chevrolet Cadillac team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
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Confirmed Service Customer
The service adviser Will, who helped me has a World class customer service skills. He deserves a recognition, as I'm sure he makes your customers keep coming back, when they need service.
Melina G.
PACIFICA
Business Response
Thank you for taking the time to share your feedback, Melina. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Confirmed Service Customer
I came in for transmission problems and spent over $6000 on engine parts and not sure why. Drove my truck and the same symptoms. Brought and you then replaced my transmission. And i ended up spending over $5000. You took over $11,000 from me. I totally feel ripped off!! Never will i come back!!!! And i want my $6000+ back!!!!!
Scott B.
PACIFICA
Business Response
We apologize for the experience that you had at our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact our team at your earliest convenience so we can resolve your concerns.
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Confirmed Service Customer
Great customer service. Got in and out as promised. Thanks!!
Margaret F.
PACIFICA
Business Response
Hi, we are so pleased you enjoyed your visit to Stewart Chevrolet Cadillac! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Great experience, it was fast I didn���t have to wait long and service department employees where really nice.
Anthony W.
SSF
Business Response
Glad we could help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stewart Chevrolet Cadillac!
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Confirmed Service Customer
I did not take my car to your deal, ever. Why on earth I am getting this survey.
Latricia J.
SAN FRANCISCO
Business Response
Thank you for letting us know about this issue. We will relay your comments to our team.
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Just wanna say David MCcauley is the best, he just made me feel at ease with My experience At Stewart Chevrolet! David keep up the good work thanks for everything.
Gregory K.
SSF
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Everything was satisfactory in regards to my visit.
Robie D.
DALY CITY
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!